Policies

Fiddyment Farms sell both retail and wholesale markets, you may use our internet shopping cart for your retail needs. If you are seeking wholesale account status please contact us for pricing and delivery information. You may also call us at 916-645-7244 to seek assistance.


Privacy

Fiddyment Farms is committed to protecting the privacy of our customers and using this information responsibly. Contact information (email address, telephone number, address, etc.) from the order form is used to send your orders and information about our company to you. Your contact information is also used to get in touch with you when necessary. Financial information (credit card numbers, credit card expiration dates, billing address, etc.) that is collected is used to bill you for products and services. We never distribute customer information to 3rd parties.

Returns

We at Fiddyment Farms, take pride in our product and quality and have a 100% money back guarantee. If you are not fully satisfied with our products, please contact us within 20 days of delivery for a refund or replacement. Please call 1-877-343-3276 or email info@fiddymentfarms.com for guidance on handling the return or exchange. In case of a refund, original shipping charges and/or return shipping charges are not refundable unless the return is determined to be a result of our error. Additional shipping charges may apply for exchanges that are not due to product quality concerns. Refunds and returns are initiated once the original product is returned back to us.

Shipping

Shipping Cost & Transit Times

$7.99 Flat Rate Standard Shipping all the time!*

*Applies to a single address delivered within the continental United States. Most standard shipping orders typically arrive within 2-8 business days. PO Boxes may take longer. APO or FPO may take up to 30 days depending on the destination.

Second Day shipping is available, extra charges apply. Please see options at checkout.

For overnight shipping or for deliveries to Alaska, Hawaii, an APO or FPO, please call us at (877) 343-3276.


Shipping Policy

Fiddyment Farms utilizes Fed-Ex, Fed-Ex Smart Post and USPS services for standard shipping and will choose the shipping carrier based on the region, address and package size. We make every effort to get your package out the door in a timely manner. Most orders are shipped same business day if placed before 12pm PST; otherwise it ships the following business day. Please allow an extra day or two during holiday seasons or for large orders.

Please provide a valid street address in the shipping information fields as we guarantee delivery only to the address given. Postal and Fed-Ex services may not forward without additional charges that we may pass on to you. However, we do reserve the right to make corrections if our address checker detects an error in the shipping address given.

We are not responsible for:
  • Incorrect addresses
  • Addresses with missing suite or apartment numbers
  • Incorrect zip codes
  • Incomplete information

Standard shipping is a no signature required for delivery. We are not responsible for packages left by Fed-Ex or USPS at the delivery address doorstep that have not been signed for. A request for signature at delivery can be provided for an extra fee.

Transit times count regular business days – Monday through Friday only. They do not include Saturdays, Sundays, or holidays. All Shipments are FOB Fiddyment Farms, Lincoln, CA